SEPA DIRECT DEBITS

A euro collection system between individual or company bank accounts, valid throughout the SEPA area.

Requirements:

• Transactions must be in euro.
• Issuer and debtor may be legal persons and/or individuals.
• All institutions that operate with debits shall accept this method.
• There is a requirement for a prior direct debit instruction signed by the debtor for making payments. The existing direct debit instruction or mandate will continue to be equally valid for issuing basic direct debits (CORE).
• The issuer must safeguard the mandate together with any modifications or cancellation, for the period that may be required to justify the existence of authorisation for a collection.
• One of the following new file formats is required: Notebook 19-14 / SDD CORE XML (ISO 20022 standard).
• The IBAN code becomes the identifier for the debtor's account, and the BIC represents the debtor's financial institution.
• The type of debit that is presented must be specified (FRST-first, RCUR-recurring, OOFF-one-off or FNAL-final).
• Debits must be presented to Unicaja before 12:00pm on the business day* before the due date.
• Return periods:

             Up to 8 weeks at the request of the customer debtor for any reason.

             Up to 13 months for unauthorised payments (by instruction of the customer).

• There is the option of rejecting the requested refund after the first 8 weeks by providing a copy of the current mandate.
• Additional information about the payment: up to 140 characters.

A euro collection system between company and/or self-employed individuals (non-consumers) bank accounts, valid throughout the SEPA area. Unlike the CORE basic debit, it has a reduced return period.

Requirements:

• Transactions must be in euro.
• Issuer and debtor must be non-consumers (companies or self-employed individuals).
• Prior to issuance, a direct debit instruction/mandate between issuer and debtor must be formalised. This instruction must specify the acceptance of B2B operations and the debtor's waiver of the right of return.
• It is compulsory to safeguard mandates and all their modifications or cancellations as long as they may be required to justify the existence of authorisation for a collection.
• Authorisation prior to the charge: before debiting the account, institutions shall obtain authorisation from the debtor.
• One of the following new file formats is required: Notebook 19-44 / SDD B2B XML (ISO 20022 standard).
• The IBAN code becomes the standardised code for the debtor's account, and the BIC represents the debtor's financial institution.
• Debits must be presented to Unicaja before 12:00pm on the business day* before the due date.
• Once the debit has been taken out of the customer's account (with the prior express authorisation of the latter), it is not possible to return it.
• Additional information about the payment: up to 140 characters.

To take out the SEPA Direct Debit, visit any of our Unicaja branches, where we will be happy to help you.

If you prefer, you can also apply for the SEPA Direct Debit by filling out the application form and indicating at which branch you'd like to process it. We will contact you shortly.

Remember, if you have any questions or queries, you can call our customer service team on: +34 952 07 62 24.