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Frequent Questions

How do I send money using Bizum?

If you have already registered for Bizum on the Unicaja app, we explain how to make a payment using your mobile telephone here:

 

You have two ways to access Bizum:

  • By selecting "Bizum" on the app's login screen or from "Today I need" on the "Home" screen once you are in the app.
  • Select "To send or receive a Bizum".
  • Then select "Pay" and enter the recipient's name and the amount.
  • Once this has been done, you will be displayed a summary of the transaction so you can check that the data is correct.
  • We will sometimes ask you to enter the security code and/or a coordinate for your own security.

Can we help you?

 900 151 948

Also at 952 076 263 or through the contact form.

Our telephone service hours are Monday to Saturday from 8:00 a.m. to 10:00 p.m. (except national holidays).

We also put other contact methods at your disposal:

ATMs and offices
Help and contact

Customer Support

Banca Digital de Unicaja Banco

Do you want to have a bank that is very much like you in your pocket?

Download our app and benefit from all the advantages offered by Unicaja on your mobile phone.

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