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Frequent Questions

How can I change the Telephone Banking login password?

Go to the "My Area" section from the upper left-hand side of the screen on the circular icon of your web page avatar.

 

In this section, you can query your personal data, manage your security and set up your Digital Banking settings and contacts.

 

In the "Security" block:

  • Click the "Change Telephone Banking login password" option to change your password.
  • Enter your current password and then the new password you want, following the security recommendations given for passwords.
  • Lastly, select "OK".

Can we help you?

 900 151 948

Also at 952 076 263 or through the contact form.

Our telephone service hours are Monday to Saturday from 8:00 a.m. to 10:00 p.m. (except national holidays).

We also put other contact methods at your disposal:

ATMs and offices
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