Your security always comes first
Unicaja is committed to offering you secure digital environments, which is why we work on protecting your transactions and all your information. What is most important, however, is that you put into practice our recommendations aimed at protecting you.
Find out how Unicaja protects your money
At Unicaja we are equipped with state-of-the-art technology to protect our customers' information, adding stringent security standards to the applications and systems which protect our customers' information.
Biometric authentication (fingerprint or face authentication) on the Unicaja app to enhance login and transaction security.
Reinforced security for transactions through the sending of SMS codes, app notifications and/or coordinates cards.
PIN-protected cards equipped with EMV chip technology to make your purchases and payments more secure.
Constant monitoring of your transactions to prevent fraud.
How to protect yourself from online fraud?
How to use your cards more securely?
And lastly, do you know how to use your Digital Banking service more securely?
Further Unicaja security information
Security of our system
At Unicaja, we have the necessary measures to ensure that your transactions and queries have the highest level of security.
To this end, Unicaja provides a secure environment for both transactions and queries made through its website and all forms existing there that contain personal data. To check that you are on a secure website, the web address should start with https://. The latest versions of browsers support these types of certificate, indicating the authenticity of the website visited.
Additionally, together with the image of the security lock, it also includes information about the Legal Company that owns the accessed website (in our case, UNICAJA BANCO, SA). By clicking on this area, you can obtain information about the certificate used.
If, on the other hand, the address bar appears shaded in red, beware of that site as it could be fraudulent.
If you use browser versions that do not support these features, the address bar will not appear shaded.
Our portal, https://www.unicajabanco.es/, is in a secure web area.
All information exchanged between your computer and Unicaja's web server undergoes an encryption process that prevents unauthorised third parties from accessing the information or intercepting communications between the customer and the bank. This encryption is based on the TLS protocol and uses 256-bit encryption keys.
The Unicaja web server has been certified by DigiCert, an international certifying authority, so that you can rest assured that you are really connected to Unicaja.
The servers are protected by the most advanced technology available.
Internet security recommendations
For your peace of mind, when you browse the Internet, especially when it comes to making transactions through Digital Banking, our Internet Banking service, we recommend that you follow these safety tips:
Digital Banking security measures
Internet security is an essential nowadays that requires effort from both Internet users and the companies that provide services through the web.
Unicaja, aware of this, has taken all necessary measures to make its website a place that can be browsed securely. Some of these actions are summed up in the following points:
Through various security measures, we work to protect you against the theft, loss, or unauthorised use of your debit and credit cards.
Purchases in physical stores.
Our cards have an integrated EMV chip with PIN technology.
All Unicaja cards have an integrated EMV chip as a security feature that protects against cloning and against the risk of fraud by authenticating the cardholder data in encrypted form. This way, you simply enter your personal identification number (PIN) when using the card for purchases at physical stores. With this method, you no longer need to sign the receipt on carrying out the transaction.
How to create secure passwords
The password is privacy's first line of defence. That is why it is important to change the password frequently and to create passwords that are easy to remember but which contain letters, numbers and symbols.
How to identify fraudulent online sales sites
In order to ensure that your online experience is as pleasant as possible, it is very important to learn how to detect possible signs of a scam.
What is carding and how to protect yourself from it?
Carding is the fraudulent use of credit card data which has been obtained unlawfully in various ways. According to experts, there is growing trend in this kind of fraud affecting users in all countries.
Can we help you?
Also at 952 076 263 or through the contact form.
Our telephone service hours are Monday to Saturday from 8:00 a.m. to 10:00 p.m. (except national holidays).
Or through our social networks:
